Darling Downs and South Burnett
Dementia care Western Downs
Specialist NDIS support for people living with dementia and cognitive decline across Western Downs. Call us any time, day or night.

Specialist dementia care, close to home.
Services in Western Downs
What we offer in Western Downs
All 8 of our services, and what each one looks like in Western Downs.
Specialist Support Coordination
AvailableSpecialist level coordination for complex situations across Western Downs.
About support coordinationDementia Home Care
AvailableDementia trained support at home, with a worker matched within 4 days.
About home careSupported Independent Living (SIL)
Available, nearest home in Toowoomba1:1 and 2:1 homes in Toowoomba, with placement in 7 to 14 days.
About SIL homesMedium Term Accommodation
AvailableA home sourced in 5 to 7 days for every referral, for up to 90 days.
About medium term accommodationShort Term Accommodation and Respite
AvailableIn-home respite across Western Downs. Ask about the nearest respite home.
About respiteCommunity Nursing
Not available in this region, call usNot currently available in this region. Call us to talk about options.
Call 0439 143 082High Intensity and Complex Care
AvailableComplex health and behaviour support, including 2:1, across Western Downs.
About complex careCommunity Participation
AvailableKeeping work, hobbies and friendships going, with a dementia trained worker.
About community participation
Specialist support coordination in Western Downs
Our specialist support coordinators work with participants, families and hospital teams across Western Downs. We coordinate at the specialist level only, for situations that are complex: a hospital discharge, a housing crisis, changed behaviours or needs that are changing fast.
Dementia home care in Western Downs
Dementia trained support at home across Western Downs: personal care, domestic assistance, companionship, community access and overnight support, active or sleepover. We match a worker within 4 days, and every worker is trained on the person's own assessments and plans before their first shift.
Dementia SIL homes near Western Downs
Our nearest Supported Independent Living (SIL) homes to Western Downs are in Toowoomba. Every home is 1:1 or 2:1, purpose built and set up for dementia and Huntington's disease, with placement in 7 to 14 days. If the person needs to stay in Western Downs, we will talk through medium term accommodation and home care as the alternatives.
Medium term accommodation in Western Downs
When someone cannot go home yet, we source a Medium Term Accommodation (MTA) home in 5 to 7 days for every referral, from hospital or the community. Stays last up to 90 days, staffed 1:1 or 2:1, while we gather the evidence for the right long term plan.
Dementia respite in Western Downs
In-home respite is available across Western Downs, always with at least 1:1 support. Respite home stays start at 14 days, and emergency respite is available. Ask us about the nearest respite home to Western Downs.
Community nursing in Western Downs
Community nursing is not currently available in Western Downs. Call us on 0439 143 082 to talk about options. High intensity supports, such as enteral feeding and catheter management, are still available in Western Downs through our high intensity and complex care service.
High intensity and complex care in Western Downs
For people in Western Downs with complex health or behaviour support needs: complex bowel care, enteral feeding (PEG), severe dysphagia, epilepsy and seizure management, catheter care, subcutaneous injections and complex wounds. We also support behaviours of concern, exit seeking and regulated restrictive practices where authorised, including 2:1 support.
Community participation in Western Downs
Keeping work, sport, hobbies, friendships, routines and community roles going in Western Downs, with a dementia trained worker alongside. The aim is a week that still looks like the person's own.

Hospital to Home
Hospital to home in Western Downs
We work closely with the teams at Dalby Hospital and Chinchilla Hospital. When a patient living with dementia or cognitive decline is medically ready to leave but has nowhere safe to go, we meet them on the ward, not at the front door. We attend discharge meetings at no charge, source a medium term home in 5 to 7 days, and send the treating team a written update every week. One named contact stays with the person from referral to permanent home.
Areas we cover in Western Downs
We support people in these suburbs and towns, and everywhere in between.
- Dalby
- Chinchilla
- Miles
- Tara
- Bell
- Jandowae
- Jimbour
- Kaimkillenbun
- Warra
- Brigalow
- Kogan
- Condamine
- Dulacca
- Drillham
- Wandoan
- Meandarra
- Glenmorgan
- Moonie
- Macalister
- Kumbarilla
Don't see your town? We cover all of Queensland. Call 0439 143 082 and we will talk through what is possible where you live.
The same standards in every region.
- Same day
- Referral response, same business day and always within 24 hours
- Same day
- First contact with the person and their family
- 4 days
- Worker matching
- 5 to 7 days
- Medium term accommodation home sourced, for every referral
- 7 to 14 days
- SIL placement
- No charge
- Discharge meetings, case conferences and MDTs attended
- Weekly
- Written progress update to the treating team and coordinator during medium term accommodation
- 1 contact
- One named contact from referral to permanent home
In their words.
“When Mum was diagnosed with early-onset Alzheimer's at 58, we were completely lost. Every provider we called said they 'do dementia too' but it was always an afterthought. Dementia Care Queensland was the first place where the person on the other end of the phone actually understood what we were going through.”
“I'm 54 and I've been living with vascular dementia for two years. I still want to live. I still want to be me. The team at Dementia Care Queensland gets that. They've helped me stay in my own home, keep doing the things I love, and plan for a future I can feel dignified about.”
“As a referring clinician, I need to trust that the providers I recommend can match the complexity of my patients' conditions. Dementia Care Queensland is the only NDIS provider I refer dementia patients to without hesitation. Their coordinators ask the right questions, understand disease progression, and plan ahead.”
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Questions about dementia care in Western Downs
Nearby locations
Dementia changes a lot. Not who they are.
Call us any time, day or night, or send a referral and we will respond the same business day.